If a client pays a deposit that is more than the cost of treatment, the client will have credit in their account. If necessary, you can refund the client account credit by going to their Blue Contact record and processing a refund payment.
You can find the step by step guide to help you process a customer refund for overpayment on our Help Documentation portal - HERE
See our full array of self service help guides on refunds on our Help Portal - HERE
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