How do I process a refund and not have inventory returned back into clinic stock?

If a client requires a refund for a purchased item where you are not returning that item back into your inventory stock (e.g. an open bag of dog food) you will need to process a Credit Note on the original invoice.

You can find more information and a step by step guide for this on our Help Documentation portal - HERE

See our full array of Self Service Help Guides on refunds - HERE