How to restart the Idexx Cloud Plugin and Idexx Interlink programs
- Two programs need to be up an running on your computer for a successful connection between ezyVet and your in-house Idexx analyzers: 'Idexx Interlink' and 'Idexx Cloud Plugin'
1. Resave the Cloud Plugin - Locate the following icon on your computer
Open the Plugin, click "General and IVLS Settings" and select "Save".
- For more troubleshooting steps, please see the helpguide "IDEXX IVLS - Troubleshooting".
- If none of the steps in that guide have solved the issue, please contact ezyVet support.