This guide runs through how to resend SMS messages.

 

To find these communications, navigate to the communications tab on the dashboard.

Step1.

Choose the filter for status = sent or failed, and choose the filter for SMS method under the ALL Section.


Step 2.

Select the appropriate date range


This will list the SMS messages, as shown in the example below.

The first red arrow shows where you can tick to select ALL to resend, and you can click the send/print/complete button to resend in bulk.

The second option is to click the circular arrow icon at the end of the communication to send individually.