1) Locate the following icon on your computer:

2) Go into the app and close the app using the big exit button:

3) Once the app is closed, locate the same icon on the computer desktop and double-click to reopen.

If you are still experiencing issues with diagnostic requests not going from ezyVet to the Idexx IVLS machine, please call our support team.

Note: The banner will not disappear once you have restarted InterLink Cloud-Plugin and will show until we have resolved this issue for all the clinics affected.